Welcome to Vazi Fashion Store!

We're thrilled to have you here and hope you find joy in shopping on our site! Before you dive into your shopping experience, we want to ensure you're aware of our terms and conditions. By using our website, you agree to abide by these terms and our Privacy Policy, regardless of whether you create an account or make a purchase. These terms are designed to clarify expectations and provide you with necessary information. For additional assistance, please visit our help page or reach out to our dedicated customer care team – we're always eager to assist you.

Here's what you need to know:

To shop with us, you must:

• Be at least 18 years old.
• Have a credit or debit card that we accept, and you must be authorized to use it (e.g., it is in your name or you have permission to use it).
• Have a registered personal M-Pesa Account. If you don't have one, you must have permission to use the M-Pesa account you intend to pay with.

Service Availability and Order Placement

Upon placing an order, you will receive an email confirming receipt. Our online sales team will then conduct a standard pre-authorization check. For card payments, we confirm the card and amount. We accept your order once payment is approved and debited.

For M-Pesa payments, we verify the amount paid and the generated payment code, which is also displayed on your email receipt.

Ordering Through the Website

If you're unsatisfied with your order, you may cancel within 24 hours. Changes to orders aren't permitted; you must cancel and reorder.

All orders are subject to availability and confirmation of the order price. Should any issues arise, we'll promptly contact you.

Please ensure all provided details are accurate.

Prices and Product Descriptions

While we strive for accuracy, occasional pricing or product description errors may occur. In such cases, our customer care team will promptly notify you. You'll have the option to confirm the order at the correct price or cancel. If the error is discovered post-purchase, we'll reach out to offer a credit note or gift voucher for any excess amount paid.